Last updated: April 3, 2026
This Terms of Service agreement ("Agreement") is entered into between Pierview AI ("Pierview," "we," "us," or "our") and the entity or individual ("Customer," "you," or "your") accessing or using the Pierview platform.
Pierview is a software-as-a-service platform that provides AI visibility analytics, helping brands understand and improve how they are represented across AI-powered search engines and assistants. By accessing or using our services, you agree to be bound by the terms of this Agreement.
Subject to the terms of this Agreement and payment of applicable fees, Pierview grants you a non-exclusive, non-transferable right to access and use the platform during the subscription term. Your subscription plan determines the features, usage limits, and number of users available to you.
You are responsible for managing user access within your organization. Each user must have a unique account. You are responsible for all activity that occurs under your accounts and for maintaining the confidentiality of login credentials.
You retain all rights, title, and interest in your data. Pierview does not claim ownership of any data you submit to the platform, including website analytics data, competitor information, prompts, and organization details.
We use your data solely to provide and improve the services you have subscribed to. We do not sell your data to third parties. We may use aggregated, anonymized data for platform improvement and analytics purposes.
When you connect third-party services (e.g., Google Search Console, Vercel, Framer), we access only the data necessary to provide the requested functionality. Integration credentials are encrypted at rest and used solely for the authorized purpose. You may disconnect any integration at any time.
To the extent Pierview processes personal data on your behalf, we do so in accordance with our Privacy Policy. We implement appropriate technical and organizational measures to protect data in our custody.
You are responsible for: (a) the accuracy and legality of all data you provide to Pierview; (b) ensuring your use of the platform complies with all applicable laws and regulations; (c) obtaining any necessary consents for data you submit to the platform, including website visitor data; and (d) maintaining the security of your account credentials.
We may suspend your access to the platform immediately if: (a) you breach any material term of this Agreement; (b) your use poses a security risk to the platform or other customers; (c) you fail to pay applicable fees after notice; or (d) we are required to do so by law. We will make reasonable efforts to notify you before or promptly after any suspension.
Fees are based on your selected subscription plan and are billed in advance on a monthly or annual basis. All fees are non-refundable except as expressly stated in this Agreement or required by law.
All fees are exclusive of taxes. You are responsible for all applicable taxes, levies, and duties arising from your use of the platform, excluding taxes based on Pierview's net income.
Each party represents and warrants that: (a) it has the legal power and authority to enter into this Agreement; and (b) it will comply with all applicable laws in its performance under this Agreement.
EXCEPT AS EXPRESSLY SET FORTH IN THIS AGREEMENT, THE PLATFORM IS PROVIDED "AS IS" AND "AS AVAILABLE." PIERVIEW DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. PIERVIEW DOES NOT WARRANT THAT THE PLATFORM WILL BE UNINTERRUPTED, OR ERROR-FREE.
This Agreement begins on the date you first access the platform and continues for the duration of your subscription term. Subscriptions automatically renew for successive periods of the same length unless either party provides written notice of non-renewal at least 30 days before the end of the current term.
Either party may terminate this Agreement: (a) for convenience, with 30 days' written notice; or (b) immediately, if the other party materially breaches this Agreement and fails to cure such breach within 15 days of written notice.
Upon termination: (a) your access to the platform will cease; (b) you may request a copy of your data within 30 days; and (c) we will delete your data in accordance with our Privacy Policy. Sections related to data rights, limitations of liability, indemnification, and confidentiality survive termination.
If you provide suggestions, feature requests, or other feedback about the platform, you grant Pierview a perpetual, irrevocable, non-exclusive, royalty-free license to use, modify, and incorporate that feedback into our products and services without obligation to you.
Each party agrees to protect the confidential information of the other party using at least the same degree of care it uses to protect its own confidential information, and in no event less than reasonable care. Confidential information does not include information that: (a) is or becomes publicly available through no fault of the receiving party; (b) was known to the receiving party prior to disclosure; (c) is independently developed without use of the disclosing party's confidential information; or (d) is rightfully received from a third party without restriction.
We may offer free trials or beta access to new features. Trial and beta services are provided "as is" without warranty and may be modified or discontinued at any time without notice. We may limit functionality, impose usage caps, or terminate trial access at our discretion. Data created during trials may be deleted if you do not subscribe to a paid plan.
This Agreement shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of laws provisions.
Neither party may assign this Agreement without the prior written consent of the other party, except in connection with a merger, acquisition, or sale of all or substantially all of its assets.
This Agreement, together with our Privacy Policy, constitutes the entire agreement between the parties and supersedes all prior agreements and understandings relating to the subject matter hereof.
We may update these terms from time to time. We will notify you of material changes at least 30 days in advance via email or through the platform. Continued use of the platform after changes take effect constitutes acceptance of the updated terms.
If any provision of this Agreement is found to be unenforceable, the remaining provisions will continue in full force and effect.
The failure of either party to enforce any right or provision of this Agreement shall not constitute a waiver of such right or provision.
If you have any questions about this Agreement, please contact us at support@pierview.ai.