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Data we collect

Pierview collects and processes:
  • AI response data: Outputs from AI models when we run your prompts. We extract brand mentions, sentiment, and citation URLs.
  • Account data: Email, workspace info, and configuration (prompts, brands, scans).
  • Usage data: How you use the product (e.g., scans run, reports generated) for product improvement.
We do not collect sensitive personal data from end users. We simulate queries and analyze public AI outputs.

How we use it

  • Product delivery: Run scans, generate reports, surface insights.
  • Improvement: Improve accuracy, add models, refine metrics.
  • Support: Respond to requests and troubleshoot issues.

Security

  • Data is transmitted over HTTPS.
  • Access is authenticated and scoped to your workspace.
  • We follow industry best practices for storage and access control. Details depend on your plan and data residency requirements.

Privacy

  • We do not sell your data.
  • We do not use your prompt or scan data for training AI models.
  • For full terms, see your agreement and privacy policy.
This is a high-level overview. For specific commitments, data processing agreements, or compliance details, contact your account team or legal.